GREEN PRACTICES AND PERFORMANCE IN HOTEL INDUSTRY: A REVIEW OF LITERATURE
Keywords:
Green Operational Practices, GHRM Practice, Operational Performance, Contextual Factors, Hotel Industry, Natural Resource Based View, Green Work-Life Balance, Ecological FootprintAbstract
non-renewable resources increases and climate change impacts become more significant. This study sought to examine the existing gaps in the literature on the influence of green practices (GHRM practices) on performance in the hotel industry. A systematic review of literature method was employed. The study revealed that most studies were largely from Western and Asian contexts and scarce in African contexts. The relationship between GHRM practices and hotel performance was more complex due to moderating variables such as hotel size. However, the possibility of moderating effects of location on performance was limited. Studies citing the influence of Green Work Life Balance were scarce in Africa. The empirical and theoretical studies on the effect of green GHRM practices on performance in the African context have inadequately informed the practice. The study recommends future empirical studies to consider triangulation of Natural Resource Based View, Ecological Footprint, Ability Motivation Opportunity and Spillover theories. Government and regulatory bodies should ensure hotels implement EMS by measuring their ecological footprint. Future studies should consider the moderating effect of GWLB on performance and use longitudinal approach rather than cross sectional approaches.